What is Flamingo Food?

Flamingo Food is our new service created to connect restaurants with customers. Customers use our app to search for and order food. Restaurants advertise their menus on our app and receive orders directly through the tablet provided. Once ready, our delivery team collects and delivers these orders to the customer on Flamingo scooters. Our friendly and local customer support team is always ready to support each group at every step along the way.

How will my orders be delivered?

Your orders are collected and delivered by our delivery team on Flamingo scooters. They wear insulated delivery backpacks to keep the food warm and secure. In response to COVID-19, our delivery team adheres to strict hygiene and safety requirements and all deliveries are contact-free.

How do I become a restaurant partner?

Simply fill out the form on the page above to tell us about your restaurant. A local Flamingo representative will then touch base with you to answer any questions you may have. From there, you will receive your tablet and be able to complete your restaurant listing and menu. You will also be able to schedule a professional photoshoot.

How long does it take to become a restaurant partner?

We believe there will be huge demand for delivered food the day New Zealand comes out of Alert Level 4. For this reason, we are working around the clock to ensure that restaurants who want to be signed up in time for our launch, can be. We pride ourselves on our ability to have restaurants up and running in just a few days!

What do I need to become a restaurant partner?

To be listed on Flamingo Food, you are required to have a food registration or licence with your local Council. You may be required to maintain a certain service standard, for example a 3.5+ star Google review rating and a certain food safety rating. You will also need packaging items to appropriately cover and hold your food.

How does pricing work?

There is a one-time activation fee to set up your restaurant which includes the software, a tablet and a professional photoshoot. We are currently running a special sign-up price of $100 so register your interest today. After this one-time fee, a flat commission rate covers all service fees including delivery. There are no additional fees and of course you do not need to pay any delivery staff or arrange your own delivery vehicles.

How do I set up and manage my restaurant?

It’s easy to set up your restaurant details and menu on our Flamingo Food restaurant app. Once everything is looking just right, you can mark your restaurant as open. You will then be able to receive and accept orders on the provided tablet. You can mark specific menu items as unavailable at any time and close your restaurant as you please.

When will I be paid?

All payments will be made within 72 hours of completed orders.